2023
IMPACT REPORT
K9 Anytime's commitments to premium care, quality service and ever increasing conscience about our community and the environment
K9 Anytime is a challenger brand founded to rethink conventional canine care. Since conception in 2015, we have been uprooting antiquated traditions and replanting the fundamentals of what dogs truly need to live their happiest and healthiest lives. Our mission is simple - to make every dog's life better, every day. To facilitate their happiness by stimulating them physically, mentally and socially, through safe socialisation, unbounded play, fulfilling exercise, impeccable nutrition and impactful training, in unparalleled and purpose built facilities, where dogs can be dogs.
Multifaceted socialisation, movement therapy, species appropriate schedules and engaging curriculum allow us to foster dogs who are firmly connected to their evolutionary roots, while resiliently adapting and flourishing in a fast paced and metamorphic modern world.
What began as a passion and change driven ambition evolved exponentially over the last 6 years into a significantly impactful group of like minded dog parents committed to their future, and the time to extend and expand this community is now.
This growing sense of the K9 Anytime community was no more present than during the COVID-19 crisis. During the pandemic, K9 Anytime held a unique position within local communities providing vital support for the silent victims of the pandemic - Lockdown Dogs. Stifled socialisation, extreme understimulation and even dramatically reduced physical exercise was incubating socially anxious, exceptionally dependant and drastically bored dogs whose lives had ground to a halt without explanation.
Our team rose to that challenge head on, helping dogs to sustain their normal. As a result, our K9 Anytimers remained blissfully unaware of the storm circling the earth during those difficult years, providing a safe haven of unbounded social play, mental and emotional engagement in the great outdoors.
The ramifications of the pandemic for many are already manifest today, as we observe with increasing frequency dogs struggle to navigate an unpredictable and uncertain world. Our commitment is to envelope dogs in an environment that equips them for the Great Wide World from the inside out.
Today’s dogs & their parents will populate tomorrow’s world; the education, support and propulsion of whom is a responsibility we consider our own.
A proverb that resounds loudly with our ethos at K9 Anytime. While we cherish them as family, catering to their nature and needs as dogs is what allows us to unleash their full potential and best version of themselves.
First grow their ROOTS, planted in movement therapy, environmental, interspecies and intraspecies socialisation, instilling confidence & independence, creating physically resilient, strong and capable dogs who are connected to and engaged by instinct and species appropriate behaviour.
Next spread their WINGS, propelling our dogs into the outside world to navigate obstacles, challenges and changes with curiosity, self-possesion and stability from the primary deep rooted skill set acquired at K9 Anytime.
As our first Impact Report, we look back at our footprints thus far, and forward to the path ahead. We hope you enjoy discovering our journey, and that you will join us in our next exciting steps. We’d love to hear the thoughts, questions and ideas this report inspires for you.
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ROOTS
WINGS
There Are Two Lasting Bequests We Can Give Our Children: Roots and Wings”
POSITIVE FUTURES
Our dogs’ early experiences in the world are extraordinarily formative in their behavioural, temperamental, emotional and social development into adulthood.
K9 Anytime provides an all encompassing social sphere rich in interspecies, intraspecies & environmental socialisation that encourage and engage dogs of all ages to explore the world around them with positive curiosity and confidence. Integrating a vast cross section of dog society in harmonious groups allows dogs to build a rich portfolio of social experience and exposure, equipping them formidably for the outside world.
Natural playgrounds lay the landscape for dogs to employ evolutionary instinct, sniffing, exploring, climbing, running, jumping - building physical confidence, strength and agility, engaging their bodies from nose to tail the way nature intended. Maximising their athleticism and honing their proprioception through full spectrum movement and feeling keeps dogs in peak physical condition, fit, healthy and at minimised risk of injury.
A structured curriculum of diverse, engaging, age and breed appropriate activity takes a Montessori approach to learning, shaping the environment in order to shape the dog, supervised and guided by trained and experienced staff.
Our dogs’ early experiences in the world are extraordinarily formative in their behavioural, temperamental, emotional and social development into adulthood.
K9 Anytime provides an all encompassing social sphere rich in interspecies, intraspecies & environmental socialisation that encourage and engage dogs of all ages to explore the world around them with positive curiosity and confidence. Integrating a vast cross section of dog society in harmonious groups allows dogs to build a rich portfolio of social experience and exposure, equipping them formidably for the outside world.
Natural playgrounds lay the landscape for dogs to employ evolutionary instinct, sniffing, exploring, climbing, running, jumping - building physical confidence, strength and agility, engaging their bodies from nose to tail the way nature intended. Maximising their athleticism and honing their proprioception through full spectrum movement and feeling keeps dogs in peak physical condition, fit, healthy and at minimised risk of injury.
A structured curriculum of diverse, engaging, age and breed appropriate activity takes a Montessori approach to learning, shaping the environment in order to shape the dog, supervised and guided by trained and experienced staff.
Our learning model;
Informal: Our focal emphasis is learning by seeing & doing, by experiencing real life and learning how to navigate it.
Formal: Our vocabulary and direct instructions where they occur are formative pillars throughout informal and passive learning.
Every dog deserves the opportunity to have all of their essential needs met every single day, to be well rounded and to live their life to the full as active, social and emotional creatures. As a community based business, we provide the social landscape for our dogs to flourish and thrive in a species appropriate manner, in turn to populate the local community with well socialised, well rounded and well balanced dogs. The positive impact that K9 Anytime has on dogs and their individual worlds is intensely rewarding, and inspires us to continue our mission to improve the lives of dogs and their families for years to come.
While dogs are our primary focus, we consider their nuclear families our directly correlated responsibility. As well as lengths taken to maintain sleek and efficient customer service, an equal depth of customer care is imperative in supporting our dog parents in their home lives and the world beyond. A strong network of well informed, well equipped and well cared for parents fosters harmonious home life and happy dogs in the long term.
OUR PARENTS
PARENTS’ EVENINGS
1-1 private consultations centered around the most important family member. Bespoke behavioural concerns or advice, from staff who know their dog and how to help. As well as during parents’ evenings, staff across all departments are available every day to listen, discuss and dissect anything our dog parents have on their minds.
STAFF TRAINING AND LEARNING
The K9 Anytime team are committed to knowledge and learning. In a current and evolving field of active research, the K9 Anytime team monitor the pulse of the canine world closely in order to provide the most relevant care possible to every individual. Training courses, seminars and workshops, national and international cross collaboration with leading industry experts and constant discussion and debate among the team keep us sharp, interested and up-to-date.
PRODUCTS & SERVICES
From pioneering grooming products to new wave nutrition, K9 Anytime is committed to exploring and understanding new developments in the canine industry and bringing them to those who need it most.
IMMERSIVE CUSTOMER EXPERIENCE
Providing efficient and meticulous customer service means our dog parents’ experience is as effortless as it is highly personalised. Knowing our people and their dogs exceptionally well means our customers are seen and heard, cared for and catered to in every visit. As well as instilling confidence and trust in our services and expertise, our customer facing environments are as aesthetic as they are practical. At drop off, energised music, bright eyed staff and excited dogs set the tone for busy parents to embark on a productive day without distraction knowing their dogs are in the right place. At home time, parents’ arrival back at K9 Anytime signifies the end of their day and the start of their own time, matched by mellow music, attentive, efficient and helpful staff reuniting tired and happy dogs with their families ready for an evening of well deserved relaxation for all.
FULL CIRCLE CARE
Catering to every one of a dog’s fundamental needs allows them to end each day fulfilled and content and to thrive at home with their families. Dogs who are sufficiently stimulated and enriched each day are less likely to present problem behaviours, are more relaxed, cooperative and, ultimately, happy. The positive domino effect is cyclical; Social and active experiences make healthy dogs. A healthy dog is an exercised dog. An exercised dog is a tired dog. A tired dog is a happy dog. A happy dog is confident and open to new experiences. A happy dog is everything.
ONLINE CONTENT AND RESOURCES
We produce free and accessible content published across our social media and LinkedIn network. Blogs, video content, articles, live interviews and webinars provide an interactive platform for easy at-home educational resources for all, K9 Anytimers or not.
Love, love, love. K9 Anytime offers a premium seamless service from drop off to pick up. The attention to detail is incredible… the snack cart, soothing music, beautiful grooming, excellent customer service and the fact my dog is excited to get in the paddock to play and thereafter being completely worn out because of all the fun he has had. I recommend to everyone I know with a dog. The best.
Fantastic groomers, extremely friendly & helpful staff. They really listened and gave some brilliant advice / feedback. Our little Blossom walked out looking beautiful & smelling amazing. Highly recommend, she was so happy and content when we picked her up, with a beautiful cut perfect for her. So happy with the service. Thank you to the K9 Anytime team for looking after our little princess, so happy with the results… she's looking forward to her next visit.
Such a happy dog every time we pick her up whether it’s an overnight stay or daycare. Holidays are effortless with K9 Anytime. We have such peace of mind when are away and when we miss her they ping us some pictures. Nelly has all her food requirements catered for via the Pantry and even has a groom and bath ready for hometime.
Very knowledgeable staff who look after the dogs so well. My boy has had his first full day here today and has returned a different dog; so much more relaxed and calm and not his normal destructive self. The socialisation and exercise he gets there is just so beneficial. I am so glad I found this place.
Bella absolutely loves coming here. The team are simply fantastic, super professional but really friendly, kind and welcoming. The whole setup is top notch, you won't find better in Shropshire!
So glad we discovered them. Our Marty has been going now for 9 months, absolutely loves it and always comes home worn out. They genuinely love each of the dogs there and I know he is going to be safe and really looked after. We have also use the hotel and the spa for him and it's the same. We wouldn't let or want him to go anywhere else!
Absolutely love K9 and so does my dog Capri. She's excited as we turn into the lane and can’t wait to get inside. All the staff are highly knowledgeable, genuinely care and give great advice. Capri’s raw food diet and treats come from the Pantry… the best for her. We have been to training classes which were great fun. Capri also has regular grooms which I’m 100% happy with. They really do go above and beyond and offer an exceptional service. Can’t recommend enough, wouldn’t go anywhere else.
Took my dog there last year for the first time. Suffice to say, I'm now a regular a regular (well, my dog is anyway!) When I drop him off, he is always excited and can't wait to start the day. When I pick him up, he's happy and excited, and fast asleep within 20 minutes of getting home. Staff are friendly, respectful and have excellent communication when booking in. I cannot recommend this place highly enough.
OUR PEOPLE
Caring for Shropshire’s dogs in unprecedented ways is only made possible by our people, and to expect the very best from our people, they deserve the very best from us. That’s why K9 Anytime listen to and work closely with our team to create an environment that is as beautiful and comfortable as it is practical, and that facilitates a crucial element of enjoyment to the work in which they are inherently interested and deeply invested.
Our teams are strong, like minded, bright minded people who are committed to the extraordinary. Breaking the mould, questioning convention, finding truth, meaning and rediscovering what dogs truly need at their core is our people’s purpose. Taking care of the people who care allows us to progress as a united team. Our members’ valued voices provide operational, educational and inspirational feedback from the front line without which our services could not and would not improve.
As 2023 approaches its close, we are proud to say that K9 Anytime is a real living wage employer across all departments, and soon across all locations. We offer industry leading salaries, development and progression opportunities as well as benefits and perks for staff and their own dogs alike.
K9 Anytime now proudly offers fully funded work placements and study support opportunities as a springboard for the future of the canine care industry to grow alongside us, where aspiring animal care students can enjoy forward thinking, industry leading training.
For one dog, for all dogs, K9 Anytime’s individuals are equal in the value, quality and spirit that they bring to their team, and the best they bring out in one another. From a rich variety of backgrounds and disciplines, our predominantly female workforce are paid equally for equivalent jobs across all departments.
JOIN US
We know you’re a dog lover, but we’re looking for more than that, too. A commitment to quality, a drive for excellence, thirst for knowledge, and ever-present room for growth and improvement. Awarded Service Excellence awards in recognition of unfaltering and unparalleled service, we’ve an insatiable urge to uproot antiquated tradition and outdated convention and replace them with what is the very best for our dogs in the modern world.
Enveloped in a fast paced and lively environment, our team are energetic, active and proactive to match.
Sound like you? Explore our vacancies today
OUR ENVIRONMENT
K9 Anytime are committed to the world’s net zero mission. In our corner of the earth, we strive to tread so lightly that we leave just pawprints, not footprints.
Our internal design and external landscaping is designed in such a way to preserve and echo the original and natural beauty of our historic locations. Raw & natural materials constitute the bulk of our physical establishments; natural soft stone and straw paddocks, fallen trees from the Welsh hills for leapfrogs and bum perches, and local farmers’ used tractor tyres for vantage points and roundabouts. Daily practices include recyclable and reusable poly boxes and paper bags in the Pantry, efficient all department recycling and zero landfill waste, automated LED lighting and energy saving systems, paperless administration and marketing, electric staff car parking and even environmentally friendly soap that cleans our dogs' bowls. K9 Anytime is committed to improving our systems and resources to give back to our beautiful natural surroundings, fitting in to our slice of the Shropshire countryside with as little disruption as possible.
We are presently working toward employing renewable energy systems as we expand, to broaden the grasp of our sustainability, and purposefully explore alternatives for remaining systems to improve as we progress.
Our internal design and external landscaping is designed in such a way to preserve and echo the original and natural beauty of our historic locations. Raw & natural materials constitute the bulk of our physical establishments; natural soft stone and straw paddocks, fallen trees from the Welsh hills for leapfrogs and bum perches, and local farmers’ used tractor tyres for vantage points and roundabouts. Daily practices include recyclable and reusable poly boxes and paper bags in the Pantry, efficient all department recycling and zero landfill waste, automated LED lighting and energy saving systems, paperless administration and marketing, electric staff car parking and even environmentally friendly soap that cleans our dogs' bowls. K9 Anytime is committed to improving our systems and resources to give back to our beautiful natural surroundings, fitting in to our slice of the Shropshire countryside with as little disruption as possible.
We are presently working toward employing renewable energy systems as we expand, to broaden the grasp of our sustainability, and purposefully explore alternatives for remaining systems to improve as we progress.
We will explore becoming a B Corporation in 2024 to fully immerse K9 Anytime in our social and environmental responsibility. Using our core values and culture as the springboard to propel us into the next chapter, we will seek to expand in compliance with B corp standards and will remain true to the environment and community minded culture by which we already operate.